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This section is taken from sessions I did at two Influent/Help University conferences - November 1998 in Chicago, and April 1999 in Orlando.
Feedback from the Chicago presentation indicated two trends of thought in the audience. The first was that "this is all common sense". The second was "where's the magic bullet?"
Yes, this is common sense. But, judging from some of the things I've seen in this world, common sense just isn't very common. Maybe you can treat this as a collection of common sense...
No, there is no magic bullet. What I'm about to tell you will not make your job easier - on the contrary, it will make it harder. You will, however, be impressed with the results.
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